FAQ

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How do I confirm if my Tesla is compatible with Invooc CCS to NACS adapter?

To ensure compatibility, please check your Tesla's software settings. Navigate to Controls > Software > Additional Vehicle Information > CCS Adapter Support. This feature is typically available for Model Year 2021 and newer Teslas, but always confirm in your vehicle.

Which Tesla models are compatible with Invooc adapter?

This adapter is designed for high-power charging with Tesla Models 3, Y, S, and X.

Is Invooc adapter compatible with the Cybertruck?

No, this CCS to Tesla Charger Adapter is not compatible with the Cybertruck.

What kind of charging stations can I use with Invooc adapter?

This adapter allows your Tesla to access Level 3 DC fast charging stations equipped with CCS plugs, significantly expanding your charging options across North America.

How many additional charging stations will I gain access to with Invooc adapter?

With this CCS to NACS Adapter, you can access over 5,000 CCS charging stations across North America.

What charging speed can I expect with Invooc adapter?

This Tesla CCS adapter supports high-power charging up to 250kW, providing a super-fast and efficient charging experience for your Tesla.

Is the adapter safe to use in various weather conditions?

Yes, the adapter features an IP65 certification, making it weatherproof. This ensures safe and reliable charging even in challenging conditions like rain, snow, or dust. It also has an integrated temperature control chip for safe operation.

Is Invooc adapter easy to carry and store?

Absolutely. It features a lightweight and compact design, making it convenient to store in your glove compartment or trunk for easy access on road trips or for daily use.

What is included with my purchase, and what is your warranty policy?

Each package includes one Invooc CCS to Tesla adapter, one portable bag, and one professional user manual. We back our product with a 2-year warranty.

What should I do if my Tesla requires a hardware retrofit for CCS compatibility?

If your vehicle requires additional hardware, please sign in to the Tesla app to check compatibility and schedule a service retrofit if needed.